Cost: $99/OHCA Members | $199/Non-Members
Intended Audience: Maintenance directors, environmental services, housekeeping and facility services professionals working in assisted living (ALF), residential care (RCF), nursing and skilled nursing (NF/SNF), memory care communities and independent senior living
CEUs: 5.0
Developed specifically for maintenance directors, environmental services, housekeeping, and other vital facility services staff, this in-person event is designed to keep your team and your building at its best. Presentations will focus on physical repair skills and staying in compliance with regulations.
Education Session Details:
Preventative Flooring Maintenance: Preserving the Lifespan of Flooring and Protecting Investments
Jason Stanfill, Senior Technician, Summit Cleaning and Restoration
Jake Leatherman, Facility Services Business Development Manager, Summit Cleaning and Restoration
In this session, participants will explore essential strategies for maintaining flooring in senior living environments, focusing on preventative maintenance and preserving the longevity of various flooring types, including Luxury Vinyl Plank (LVP), tile, hardwood, and carpet. Presenters will highlight the importance of routine inspections, early detection of wear, and creating maintenance schedules to prevent costly repairs. Attendees will also learn how to protect flooring investments by safeguarding appearance and integrity through proper care and treatment, reducing the risk of damage from high traffic, spills, and environmental factors. Special attention will be given to best practices for cleaning, maintaining, and treating LVP to ensure both its aesthetic appeal and long-term durability. The session will provide practical tips for maximizing the lifespan of all flooring types with effective cleaning strategies and wear reduction methods.
Top 10 Most Misunderstood Fire Code Regulation and Compliance Requirements: An Update From the Fire Marshal
Sean Condon, Supervising Deputy – Technical Services Unit, Oregon State Fire Marshal
Providers work diligently to stay in compliance with regulatory requirements to keep residents and staff safe as well as the fire and life safety survey process running smoothly. In this session, representatives from the Oregon State Fire Marshal will discuss staying in compliance with building code, and what maintenance professionals can do to stay up to code.
Safety First: Roofing Maintenance Safety Protocols and Knowing When to Outsource
Chris Ekerson, General Manager, Columbia Roofing and Sheet Metal
In this session, participants will learn essential roof maintenance safety protocols and best practices for novice roof repairs. The presenter will guide the audience through key steps for assessing roof damage, determining repair needs, and understanding what repairs are within their scope of work. Attendees will gain valuable insights on how to safely perform repairs they’re qualified for, and when to recognize the need to outsource more complex issues to professionals. This session is designed to equip maintenance workers with the knowledge to confidently handle minor roof repairs while ensuring safety and knowing when to seek expert help.
Evacuation Plans That Work: Developing Clear Evacuation Plans, Protocols, and Drills for Senior Care
Nicolette Reilly, Senior VP of Quality, Oregon Health Care Association
This session equips maintenance and facility professionals with the tools and strategies to develop clear, effective evacuation plans and emergency protocols tailored specifically to assisted living and skilled nursing settings. Attendees will learn how to write clear, actionable plans and design effective evacuation drills that prepare staff and protect residents. The presenter will review protocols that are compliant, scalable, and resident-centered—prioritizing safety, staff coordination, and regulatory requirements. Whether you're updating an existing plan or starting from scratch, this session will help ensure your facility is prepared, your team is confident, and your residents are protected.
Communicating Effectively with Residents While Getting the Job Done
Summer Randall, RN, Health Services Director, WindSong at Eola Hills
Clear, respectful communication with residents is a vital part of working in senior living communities. This session focuses on how to engage with residents in ways that support their comfort, safety, and dignity—especially during routine maintenance tasks. The presenter will review communication best practices including recognizing and approaching from a resident’s dominant side, using open-ended questions, and staying mindful and respectful in every interaction. The presenter will showcase how to quickly understand residents' needs by reading alerts, service plans, and recognizing behaviors or conditions that may affect communication. This session will provide insights and strategies to help you maintain trust, ensure safety, and deliver exceptional service with empathy and professionalism.
Registration Confirmation: Please check your junk e-mail for the registration confirmation email if you don't receive it after completing your registration.